Contact information

We're here to help! If you have any questions about your order, our products, shipping, returns, or anything else, our customer support team is happy to assist you.

Customer Support

Store Name: DONIKAL

Email: contact@donikal.com

Phone: +44 0337-591-4717

Business Address:
20 Boston Ct
Palmersville
Newcastle upon Tyne NE12 9RA
United Kingdom

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday: 10:00 AM – 4:00 PM (GMT)

Sunday: Closed

Response Time

  • Email: Within 24 business hours

  • Phone: During business hours

Order Support

For faster assistance, please include the following when contacting us about an order:

  • Order Number

  • Full Name

  • Email Address used for the purchase

  • Brief description of your enquiry

We are committed to providing prompt, friendly, and professional customer service. Thank you for choosing DONIKAL.